BOOKINGS: A booking is confirmed only once payment has been authorised.


PAYMENTS:  We accept payments by: Debit Card, Credit Card, Funding and Bank Transfer.  


WAITING LIST: Being on the ‘Waiting List’ is not a confirmed booking or guarantee of a place on a particular date or course. We cannot provisionally book or hold places without payment.


BOOKING FEES: Once a booking and course fee or deposit has been made, the booker becomes liable for the relevant balance or cancellation charge.


DEPOSITS: If we agree to a deposit being paid to secure your place on a course, the blalnce will be taken on an agreed date from the same card details given at the time of booking.  Our cancellation fees remain the same.


RECEIPTS:  The initial proof of payment will be on the bank statement of the cardholder. The card terminal paper receipt will be given to the student on the day of training.  This will be sufficient for your accounts.


CERTIFICATES:  Certificates are only awarded on a PASS and sent by email as a PDF.


IF WE CANCEL:  We will refund you in full. Kim Lawless Training reserves the right to cancel, postpone or otherwise alter the content or date of an event without notice. In such circumstances, Kim Lawless Training will refund all payments received in full without penalty of cancellation charge. No compensation will be made for travel, hotel or other expenses incurred.


IF YOU CANCEL:  All cancellations must be made by email at:  training@kimlawless.com and the following fees apply:-


Cancellation fee charged per course cancelled:


Minimum cancellation fee £100 per course booked


Less than two calendar months before training date 50% of each course fee


Cancellation email received in less than one calendar month before training NO REFUND


CARD CHARGES REFUNDS: If we decide to refund in full, we reserve the right to deduct £20 if you paid by credit card.


CHANGE OF TUTOR: In the unlikely event that Kim Lawless herself is unable to attend training, a replacement tutor will run the class in her place and no refunds will be given.


MANUALS:  Manuals are only supplied once the full course fee has been paid.


TRANSFERS:  If the original attendee is unable to attend, we are more than happy to transfer the place once to another attendee free of charge for the same training date. A request must be received in writing at training@kimlawless.com with the new attendee’s details.


VENUE:  Kim Lawless Training reserves the right to run courses at a different venue to the one specified at the time of booking.  If this is the case we will inform you as soon as possible.  If a venue is changed, we will not be liable for your hotel or travel costs that you incur.


NO SHOWS:  If a delegate fails to attend or contact us on the day of training no refund will be given.


MODELS: Models are not allowed without prior written consent from Kim Lawless.

Models are NOT allowed unless:-

1.It is stated that you must provide models.  

2.You have a contraindication to waxing or a medical condition and you have provide a detailed doctors letter.

3.You’ve had laser hair removal when YOU MUST PROVIDE A MODEL


TECHNIQUES:You are not permitted to show/teach anybody else the techniques taught by Kim Lawless whether it's for free or for payment.  You are not allowed to adapt the technique to imply that it's your technique and not the Kim Lawless technique. If it's brought to our attention that you have done so, legal action may be taken.


COPYRIGHT AND TRADEMARK: All correspondence and contents of Kim Lawless training, Twitter, Facebook and Website are protected by legal Copyright, therefore, the contents can be copied, shared or used.  The terms 'Kim Lawless', 'The Wax Queen' 'Wax Queen' are prtotected by Trademark and we will take legal action against anyone using these terms.


TUTORS:  If you are qualified as a tutor/trainer in beauty, brows or waxing, or intend to be a trainer/tutor in those subjects, you must notify us at the time of booking and we will make the decision whether you are able to attend Kim Lawless training.   If we feel that there is a conflict of interest, Kim Lawless Training reserves the right to refuse training. So that there is no misunderstanding on this, you are asked whether you are a tutor or trainer when you call to book and before your payment is taken.  You are also asked to verify this on the form that is emailed to you after you've booked, so please be honest from the start as false information could result in you losing your fee or if found our after you have attended training it could result in legal action.


HAIR GROWTH:  Unless otherwise specified, all students/models MUST attend training with no less than 4 weeks hair growth.  Failure to do so will result in a FAIL and no refund of fees paid.  If you’ve had permanent hair removal even on on any area covered on your course then you must notify us asap and provide a model.


EQUALITY:  If you have any special needs or require any special help on the day of training or you have any physical needs or health issues, please let us know at the time of booking and we will do whatever we can to help you.  Anything discussed is striclty in confidence.  We want you to have a great learning experience.






©  Kim Lawless,

All Rights Reserved.

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